Keeping quite is bad for business

Good day Discovery Vitality,

Clearly something went wrong on your IT systems as for the past four days there was a huge delay in processing vitality fitness points. None of mine of my wife's points has been calculated since Friday and a number of your customers are complaining about the same issue on social media.

Surely this must be a known issue and by saying nothing about it will hurt your relationship with your clients more than just to notify them that you are aware of the issue and working on the problem.

If this is what Discovery Bank clients can expect later in the year then they should rather run for the hills.

Ag sies man!