Just don't seem to care

<p>I recently joined Discovery Health and Vitality and one of the first things I knew to do was go for a Health Check. So my partner and I went off to do what we needed to do at Clicks Vaal Mall. This happened on the 11 November2016. A couple of weeks later I queried that my partner's points do not reflect while my points had been allocated almost immediately. I got generic responses being refered back to FAQ etc. So I enquired again, this time no response. When I eventually called, I had to provide the nurse at Clicks's name and other bits of info and was told they are awaiting response from Clicks. Communication would have been great.</p>