AH
Adam H

1 reviews | Active since Mar 2009

20 Jul 2016, 07:30

Just because it's legal, doesn't make it fair!

<p>I'd like to add my voice to the crowd of people complaining about the Discovery Vitality apple watch "offer". When I signed up, I received points for over 12 500 steps a day. Within weeks, Vitality had decided to remove this points allocation. No explanation, no justification, just because they can. As a result, my points target is unachievable and there's nothing I can do about it. Discovery might be interested to know that, just because something is legal and covered by T&C's, doesn't make it right or fair or reasonable. Thankfully, I am free to choose who I spend my money on, and I am very happy to be able to cancel my Discovery credit card, Discovery medical aid and Discovery life policies. Thanks Discovery, another loyal customer treated with contempt.</p>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply20 Jul 2016, 08:14
Official

Dear Adam

Thank you for your comment and for bringing this matter to our attention.

We have referred this query to one of our Senior Vitality Representatives to contact you and discuss.

Regards,

Discovery Vitality