MP
Miquel P

1 reviews | Active since Feb 2019

04 Jul 2020, 10:51

It's like pulling teeth with Discovery.

Im giving you guys a single star just to be optimistic but really you deserve nothing, much like my vitality account ,nothing is happening. I've been trying to activate my vitality account since May and have been getting the run around. Just this morning I have spoken to 4 discovery consultants and the last lady I spoke to told me that she doesn't know of the service department is open or not, "I should probably call back on Monday". Another consultant says "Oh I see on our system that you have been trying to resolve this from May". The fact that every month I have to call discovery and be told they still need to activate my account is not acceptable. I would really like someone within discovery to give me call so we can resolve this, until then I will be posting my dissatisfaction on as many platforms as I can. Thanks.

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