ISSUE OPEN FOR 7 MONTHS

I am waiting for feedback on my HealthyGear refund. This is month SEVEN. I don't have the words to express how dissatisfied I am with your service. I would like someone in management to call me to 1. apologize for the pathetic level of service you provide, 2. explain why I haven't received feedback and 3. explain how you're going to rectify the situation. <br> <br> I don't want the standard \We'll get back to you shortly\" response because that's *******. No one gets back to me. Get your ducks in a row and call me with something concrete."