Is it possible for Discovery to get it right???

This is my second hellopeter with Vitality in the last 10 days and relates to an ongoing issue of a month plus. I had no response to my previous complaint on HP<br> <br> Even though I am dealing with Kholofelo who is allegedly from the executive office, he has not kept his word. As an example I asked for a reconciliation of cash backs and when paid to me. I have also asked this of Uzair who is a senior member of staff. I have asked for this verbally and in emails, and still nothing. I feel I have to spell everything out in the hopes that just maybe Discovery will get it right. <br> <br> I have an email from Discovery saying about R 250 is owed to me ( the exact amount is in the email) yet they only paid me R 202. A good business will honor what they have put in writing even if costs them. Discovery doesn't and just ignores numerous requests for proof of amounts paid etc. <br> <br> This is just the tip of my ongoing frustrations. I am so tired of promises that aren't delivered on and cheap apologies that are meaningless to me because nothing changes. <br> <br> My one compliment is that Uzair did at least give me his email to save me going through call center. Kudos<br> <br> Do not trust Discovery. They have ****** from me