RR
Reviet R

1 reviews | Active since Feb 2013

04 May 2016, 18:01

Incorrect or misleading information!

Discovery phoned me and offered me a contract that charges R199 a month and then you get a discount at Virgin Active of 75% without having to pay joining fees again!The gym wants me to pay over R1000 joining fee aagin after moving from Multiply to Vitality! Calls are recorded and I plan on making a complaint tomorrow with the gym's head office and Discovery! I WILL NOT PAY THE JOINING FEE AGAIN!I will take it to the ombud if need be.Im getting inconveniences between Discovery and Virgin Active!

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply12 May 2016, 14:47
Official

Dear reviet1

Thank you for your post.

We are investigating this query and we will contact you to resolve.

Your reference number is ***.

Regards,

Discovery Vitality