Inconvenience the client since we stuff up

Dear Discovery, with reference to WRefNo#***#- -MailRef#***# I'm fairly disappointed with your response. This would mean that I now once again have to - at my expense and inconvenience - go back to a Vitality Partner in order for them to redo this to fix either your or your partners mistake. Looking at both you and your partners response on this its clear to see Discovery blames the Vitality Partner and the Vitality partner blames Discovery.<br> <br> I would have expected a more professional way of dealing with this matter. It might make sense to just move all my stuff from discovery and pay half the price at a different supplier if I have to deal with issues like this.<br> <br> Regards,<br> Another Disappointed Client.