*********** Staff & Failure to resolve issue

Discovery Vitality promised to me me R122 pm because my gym membership was suppose to be free as per the promotion that was active when I joined virgin active.<br> <br> I did not receive a single payment since this agreement with Discovery Vitality since March 2015. I called Discovery several time and they promised to correct the issue but it has still not been resolved for almost 10 months.<br> <br> On one occasion they **** and said that they paid me and I had to produce bank statements which I did and I received no feedback. When I called for feedback they asked for my ID number and explained that they cannot find me on the system - I AM NOW FORCED TO RESUBMIT EVERYTHING AGIN!!!!<br> <br> Dear Discovery - I HAVE OTHER THINGS TO DO WITH MY LIFE! GET YOUR **** TOGETHER. I WANT THIS ISSUE RESOLVED WITHIN THE NEXT 5 DAYS. YOUR STAFF IS *********** - AT THIS POINT, I AM CONSIDERING MOVING MY MEDICAL INSURANCE, LIFE POLICY & CREDIT CARD TO A DIFFERENT SERVICE PROVIDER.<br> <br> I WILL NOT RECOMMEND DISCOVERY PRODUCTS TO ANYBODY I KNOW!!!!