sP
shivani P
1 reviews | Active since Apr 2009
19 Nov 2015, 11:37
Incompetant Call Centre
I have called several times to activate my Health benefits and to query about my cards. After calling again today they have nothing on the system that shows that my health benefits were activated. I did this ONLINE when I called for assistance. Really Really poor service from Discovery Vitality yet I pay for this.
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Discovery Vitality & Vitality Mall's replyOfficial
19 Nov 2015, 14:45Hello shivani,
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply19 Nov 2015, 14:45
Official
Hello shivani,
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality