I need my February healthy food cashbacks asap

On the 10th March when we received our cashbacks?u did not pay me my vitality health cashbacks for healthy food from checkers ( u only paid me vitality money for checkers ) (many other o complained of same ) I enquired via email and in fb and your fb oom rep**** with I did not spend minimum of R250 to qualify for a cashback which is definitely not true, then your cashback dept rep**** to my email today 27th March telling me I did not get my cash back because my health assessment has expired! That’s a story I don’t want to hear !!! I’m aware my health assessment expired but it expired only on the 25th March , u have already calculated and paid February cashbacks on the 8th March and February information was also used on this , so my expired assessment ( which expired 25th March has absolutely nothing tk do with my February cashbacks)

So please can you get your facts straight before u respond to me

U already calculated this cashbacks and paid them out on the 8th March !! So why did u leave out my healthy food (vitality) from checkers ?

My assessment only expired on the 25th March so what does this have to do with my February cashbacks that was calculated using February information???

I need my cash backs please !

Please ready my query and understand it don’t just respond please -