1 reviews | Active since Jul 2011
I HATE THIS COMPANY
I AM SO SICK OF THIS COMPANY AND ALL ITS PRODUCTS. THEY CONTINUE TO ******* THEIR CUSTOMERS. THEY REFUSE TO AWARD POINTS FOR A LEGITIMATE WORK OUT BECAUSE THEY READINGS THEY RECEIVE ARE NOT IN LINE WITH WHAT EVER THEY SUPPOSED TO BE IN LINE WITH, I HAVE SENT PROOF OF THE WORKOUT AND DUE TO THE GYMS NEW POLICY OF CUTTING OFF MACHINES AT 20 MINUTE INTERVALS, I ONLY HAVE ONE OF THOSE WORKOUTS LOGGED ON THE APP, BUT TWO X 20 + WORKOUTS WERE DONE WHICH AMOUNTS TO ABOUT 45-50 MINUTE WORK OUT AND DISCOVERY VITALITY REFUSE TO AWARD THE POINTS BECAUSE THE POLAR WATCH AND HEART MONITOR WERE MISTAKINGLY LEFT ON FOR 2 HOURS TO THE AVERAGE HEART RATE OVER THAT DURATION IS NOT THE ACTUAL HEART RATE FOR THE WORK OUT WHICH WAS AVERAGED AT ABOUT 140-159 FOR A GOOD 40 MINUTES, WHICH IS THE RIGHT % AND DURATION TO ALLOCATE THE APPROPRIATE POINTS FOR THE WORK OUT. I HAVE SINCE DONE ALMOST THE IDENTICAL WORKOUT TODAY, ONLY A LITTLE LONGER AND DISCOVERY VITALITY STILL DO NOT BELIEVE ME AND REFUSE TO AWARD ME THE ACCURATE AND DESERVED POINTS. I AM SICK OF THIS BULL**** AND BEING TOLD THEY CANNOT DO ANYTHING. I HAVE BEEN GOING TO GYM ON AN AVERAGE OF 3-5 TIMES A WEEK WITH ALMOST EVERY WORK OUT MORE OR LESS THE SAME IF NOT MORE, RECEIVING MY 300 POINTS PER WORK OUT BAR THE FEW WHERE I LITERALLY ONLY HAD 20 MINUTES WHICH ONLY GET 100 POINTS.... I AM SO ANGRY AND THIS COMPANY SEEMS TO BRING THE WORST OUT IN ME AND TURNS ME INTO A PERSON I HATE!! I AM ****ED OFF AND I WANT MY POINTS FOR THE WORK OUT ON SATURDAY. SICK OF THEIR ****, ALL ROUND I AM TIRED OF HAVING TO BABY SIT THIS COMPANY, THERE HAVE BEEN SO MANY ISSUES AND STILL....... THEY DO NOTHING TO RESTORE MY FAITH IN THEM. BESIDES THE TWITTER TEAM BLOCKING ME BECAUSE THEY ARE A BUNCH OF INCOMPETENCE IMBECILES WHO DONT KNOW HOW TO DO THEIR JOBS.... THE ENTIRE COMPANY NEED TO UP THEIR CUSTOMER SERVICE AND GENERAL SERVICE... THEIR REPUTATION HAS GONE FROM 10 OUT OF 10 TO 0-10!! I WANT MY POINTS FOR THE 8TH OF SEPTEMBER WORK OUT.
