I dont care a damn about you Mr client

Joined both Discovery Health and Vitality in February 2018.Wanted to join Virgin Active from March 1 but would be required to pay a Joining Fee of R2100 on this day .However one of my work colleagues received a mail from Vitality during February offering a reduced joining membership fee of R700 if they joined vitality on March the 1st .So on the 1st March i would have to pay R2100 to join Virgin Active and my colleague R700 both joining on the same day.As a member who has just joined Vitality(Feb) this offer should be made available to all those people in the same boat as i am.Its really unfair and unjust that joining Vitality 2 weeks before the mail goes out to join you are handicapped because of this.Vitality hides behind the their marketing department although they agree with you that it is unfair but wont make the concession . This in not a company who is concerned about their customer service or actually doing the morally correct thing