How much longer do I have to wait for my Healthy Care benefit????

<p>The last time I recieved ANY paybacks for my Healthy Care was the 13th of September 2016. After numerous phone calls and me insisting to speak to a manager and even an e-mail to Barry Sundelson, the Chief Operating Officer for Vitality and Discovery Card, I still have not recieved my Healthy Care paybacks. Their excuse is that they have an application issue. Maybe for a week or two but not three months. Really!!!! In three months time they could not sort out an application error and give us our paybacks. In three months time they could not send out a sms to alert their clients that they have an issue and is busy working on it. Every time you call someone in the Call centre they make a promise that they will look into it and sort it out. Vitality team I am disappointed!!!!!! I don't even expect feedback on this, I just want to put it out there so that people can see the quality of service that you give to your clients.</p>