NJ
Natalie J
1 reviews | Active since Oct 2014
21 Jul 2015, 13:47
Horrible service from Discovery
Today I was once again blown by the disgusting service regarding this issue.After receiving feedback from Discovery regarding the matter about kids club cards that was not working.They told me it was a IT related issue and the problem was resolved but today I was told to bring slips.I would never recommend Discovery in overall to anyone as from Insurance to these kids card they suck big time!!! My reference number is ***.The visit to Ster-Kinekor was in June but they are asking now for the movie tickets! why did not ask for it in June???
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Discovery Vitality & Vitality Mall's replyOfficial
21 Jul 2015, 14:23Hello nata****anielsja,
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialist to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialist to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply21 Jul 2015, 14:23
Official
Hello nata****anielsja,
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialist to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialist to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality