horrible service

Few weeks ago i enquired with discovery what the problem was with their app concerning the ster kinekor digital cards. First they asked for a number of questions took them 3 days to reply in the first place then asked for thr same answered questions again. Now they tell me lies, saying my plan was cancelled and there was a year gap so the benefit lapsed. In the first place i never had the ster benefit to start with and then they say i must go pay for the physical cards at ster while the digital cards are free. And even ster kinekor confirmed that the problem with the app was with discovery not them. IT IS NEVER DISCOVEY'S FAULT. Then they dont pay claims, or they take my MSA funds to cover my debt and say there is nothing I can do. Time after time they dissapoint. Thats what happens when yiu the largest med aid supplier you can easily compare them ESKOM. **** service then the price goes up or they do whatever they want to. COZ THERE IS NOTHING YOU CAN DO ABOUT IT. they now probably going to respond with some generic response and act all innocent. Whilst they are *********** inefficient and plain useless. Good money for *** service. <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &amp