Honestly don't think anyone at Discovery understands the watch benefit

<p>On the 20th February, I called into Discovery to find out how my boyfriend can activate the watch benefit, I spoke to a gentleman (the name was confirmed on my second call to Discovery so it's on the system) who advised that because my boyfriend doesn't have a discovery credit card, I need to activate from my side and then call in within 60 days so I can transfer the benefit to his name (we are both on the same vitality account). I thought that was simple enough, I thought wrong. I activated the benefit on the same day, collected the watch the next day and called last week to transfer the benefit. The lady who answered told me she can't transfer the benefit as my boyfriend doesn't have a Discovery card and I need to order him a secondary card before I transfer, but she will send me the transfer documents in the meantime. I order the secondary card on Friday as she advised but as I'm' starting to read through the transfer documentation, I realise we have to pay R600 just to transfer the benefit! So it's R600 to activate and R600 to transfer (this is the first time I have heard fo this). Also it gives you an option that my credit card can still be used for further deductions after I've ordered a secondary card. I am beyond peeved, if your staff knew how to actually assist people, I would have been advised to order him a second card first so that he can activate the benefit himself with no transfer. Now I'm sitting with a watch I didn't want and I am not as active as my boyfriend is so if we don't cough up the R600 transfer fee, I will end up paying for the watch anyway!</p>