Highly disappointed with Discovery Health and Vitality

I am so disappointed with Vitality and Discovery Health / Bank. I have been with this company for 10 years +. I just discovered to my horror taht we will miss the Gold status again because of new rules . I pay Medical aid is around R7000 per month and I pay R400 for Vitality for what? The executives have "decided every year to make it more difficult to obtain Gold and give us less benits" Because its good for their business. Well unhappy clients is very bad for business. Because when a client leave he tell at least 10 other clients. Now, I will have to settle for silver... I am so tired of them making us a foul. They keep changing the point system. I am also with their banking. You know what!!! Disciovery does not care.. and this year we saw this very clearly. With Covid-19 they still sticking with they strick points etc. I dont have time to shop around for another medical but I have to look for a better option in the new year. Sorry Discovery, your executives decision makers care nothing. New year, new medical aid... new credit card. This system is only benificiary for the decision makers inside Disc.