Healthyfood errors.

Vitality are not allocating the funds and points on pick n pay purchases.<br> I printed all the purchases from pick n pay. I then correlated them to the healthyfood statement. Guess what? they do not correlate. I brought this to the attention of vitality. They said there is no error. Then i brought it to their attention again. Now they said they owe me R43. Then i brought it to their attention again. Now they say the card was not linked to healthy food benefit. So then why do some purchases pull through and not others! <br> <br> When i read the emails from the vitality support team , they are clearly confused. Each time they say things that dont make sense. Like they tell me my secondary card is not linked but my wife's card is. My wife's card is the secondary card so the vitality team do not even know which card is primary and which is secondary. Now i must accept they tell me the benefit is not linked to the secondary when they do not even know which is primary. <br> They do not provide accounting proof. They just say the matter is resolved. I want accounting proof showing how they think the matter is resolved. <br>