PG
Pierre G

1 reviews | Active since Mar 2009

04 Jan 2016, 18:11

HealthyCare benefit appears to be a ****

Twice now have I bought HealthyCare items from Clicks (my preferred partner of 25% discount).<br> <br> In none of these instances have I received the so called 25% cashback. The only points-converted-to-cash breakdown on my Clicks profile has been the regular points for my normal purchases.<br> <br> Case in point. In November I purchased R155 worth of S1 and S2 medication. For this I am supposed to receive 0.25 x R155 = R38.75 cashback. As of 4 January 2016 the total amount of cashback on my Clicks card is R17.10. And no I haven't used any previous cash on my card ever before. Totally disgusted with Discovery Health in tricking me to spend at Clicks with the empty promises of receiving a HealthyGear cashbach. <br> <br> Useless benefit. Beware!!! <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &amp

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply06 Jan 2016, 10:32
Official
Hello pierre88,

Thank you for your comment and for bringing this matter to our attention.

We have referred this query to one of our Vitality Specialists to contact you and resolve.

Regards,

Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality