Healthy heart programme very stressful!

I signed up for the healthy heart programme eight weeks ago. There are a few questions I have, which have not been answered by email so I called today. 3 phone calls and about 60 minutes later I am still in the dark.<br> Despite the fact that my chronic blood pressure medication is recorded on the medical side, discovery have only tracked one out of 3 scripts and I am being \reminded"to take my medication! My doctor has been signed up on an ipad and there is no record of that. The dietician visit I had to make is recorded by vitality for points and payment but is not ticked off the list of things I have to do. My shopping at wwths is an issue as I don't buy enough healthy food??please explain"