JVdW
Jasper Van der Westhuizen

1 reviews | Active since Nov 2013

21 Jun 2016, 14:34

Healthy Food Pay back

<p>I made a purchase at Pick n Pay on the 26th of May 2016, I swiped my Discovery Card first as this is registered as my healthy food card. I completed the purchase. </p> <p>Now all of a sudden they can't find the transaction. </p> <p>I also logged a call on the 17th of June and when I phoned today the same flippen questions are being asked and the matter did not receive any attention.</p> <p>Well Discovery Vitality, it will get attention NOW. I am opening a case of ***** against you and taking you to the media!!!!!!!!!!</p> <p>Good luck....</p>

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Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply21 Jun 2016, 14:46
Official

Good day Jasper

Thank you for contacting us.

We have escalated your query to our HealthyFood Specialists to contact you and assist.

Regards,

Vitality Servicing Team

JVdW
Jasper Van der Westhuizen's update21 Jun 2016, 14:49
Reviewer Update

Well I gave Discovery Vitality 28 Hours to resolve!!!!

You better have it resolved by then.