health review done points allocated no free movie

Not impressed by the first encounter we. had with the vitality movie experience for my 3 year old. We took her to the movies to buy the vitality cards and watch the free movie yet after doing everything that is required we still and to pay R31 for her ticket. <br> <br> I completed the health review 6 days ago and the points were allocated to my vitality points system, yet on ster kinekor says I didn't complete it and I have to pay.<br> <br> Normally I would have walked away and not paid for this because I already paid for the card and I am paying for vitality already however how do I explain to my 3 year old we can't go to the movie now when we are already there. <br> <br> I ended up paying nearly R300 for the loyalty cards and the 3 movies... not to mention the popcorn and cool drink... my major issue here is that I am paying for something that I'm not getting. I cancelled my vitality last year due to incompetency and the very first experience I have once I finally took it again should not be like this. I am VERY ready to give up vitality and stay away for good!!! I want my money back in the least, I should not have to deal with this nonsense!!!!