Gym Cancellation

I would like to issue a complaint based on the loss of membership, as well as rigidity when considering the extreme circumstances given. It really seems contradictory that a company that cares about people's health does not understand when a person becomes badly ill and is unable to function for approximately 5-6 months, and then gets sick for a month with bronchitis and tracheitis, and is booked off from both work and gym for the entire month after seeing the doctor. This last bout of illness occurred in the last month of the 12 month cycle Discovery runs with, as doctor's letters show (and of course more harm would be done to ones health if one exercised with bronchitis) and would cost Discovery more precious funds. My medical aid fund clearly shows the illnesses experienced throughout this time, as I have been on medication consistently from that point onwards. Being one visit \short"that could be accounted to human/mechanical error/load-shedding"