MH
Massyn H

1 reviews | Active since Dec 2014

30 Mar 2016, 20:13

Gym Booster Benefit Not Paid!!!

After about 15 e-mails and several facebook posts, Disocvery still has not refunded my gym fees. I met all my goals thus I get the additional discount but Discovery just does not care. How many mails and facebook posts will it take for you to refund me? Its almost 1 April and still nothing. The repetitive irritating reply from Discovery is not helping me. They told me they will pay it by 18 March? It is 2 weeks later and still nothing. I am slowly but surely reaching the end with Discovery. Useless does not begin too describe them. Pathetic does not begin to describe their service. But one thing I can promise you Disocovery is that I am not going to go away. You will hear from me on facebook, mails and Hellopeter.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply31 Mar 2016, 12:09
Official
Hello MVH1209,

Thank you for your post.

We will investigate this query and contact you to resolve.

Regards,
Discovery Vitality