Gym Booster and Apple Watch benefit DISASTER!

<p>I am so disappointed at the way Discovery Card and discovery vitality have been handling my issue with regards to the Gym Booster and Apple Watch benefit. My spouse joined Planet Fitness in December 2016 but up until now she has been unable to activate the Gym Booster due to vitality having system issues (as they say when I keepp calling them). Since the 1st Feb we are also trying to avtivate the Apple Watch but we are told that there are system issues with regards to "the role" not being created. After numerous phone calls, emails, etc. still no joy. This is so unfair because we pay the vitality fees, discovery card fees, etc. on time every month but we are unable to utilize the rewards/benefits which Discovery advertises and invites members towards. IN THE END THE CONSUMER just keeps LOSING OUT and DISCOVERY just KEEPS GETTING RICHER!</p> <p> </p> <p>Oh and to add to this, Kabelo from Discovery Card who tried assisting, also insisted that I should activate Active Rewards as the main member and I should activate the Apple Watch benefit from my profile, but this does not make sense becasue I was told by Vitality that if my wife wants to activate the benefit she should do that from her login/profile and use her discovery card. This clearly indocates that Discovery staff dont have one understanding. I also keep telling them everytime I call, that she is unable to see the card on her profile and thats when they keep saying there is a system issue and "the role" cannot eb created. </p>