1 reviews | Active since Oct 2010
GOVERNMENT STYLE TURN AROUND AND SERVICE
The reference number for your query is ***.<br> <br> ACTIVE REWARDS<br> <br> So Discovery makes you jump through hoops like a dog for points as your whole life is connected with these point. Life, Health, Invest and the whole lot. They then give you a doggy treat in the form of a SUGAR loaded smoothy. <br> <br> Great! Except a few major problems:<br> <br> Their app is as slow as hell or down most of the time<br> They ask the most administration fees of all the schemes, yet when you mail then you are lucky to get ANY response, or a response that makes sense. Sometime they take days to respond!!!<br> Lastly their system infrastructure is as bad as that of The City of Tshwane's SAP system as my rewards do not show, although I do EXACTLY what they say to get rewards.<br> <br> Get your house in order Discovery, your excuses are getting thin and your problems hidden under a thin veil is become transparent . Soon people will jump ship as you can only fool the public for so long. Even the ANC realises that now when it is too late!<br> <br> Please don't phone me with your standard excuse. Rather just fix my problem!
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and provide you with feedback on reference number ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and provide you with feedback on reference number ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
