Going the extra mile

I had a problem with my gym, the Gym Company in Bromhof where they have a station to log workouts and you received 150 vitality points<br> for weeks the system has not been reflecting on my Vitality Dashboard<br> <br> I called Vitality and Thando took over the matter and gave me contact feedback and she reassured me that the points will be manually loaded on the dashboard as they are still investigating the matter<br> <br> I was so impressed by the way she kept me informed all the time and reassured me that they are working on resolving the matter for me<br> <br>