Going above and beyond to make a customer smile

I would just like to commend the discovery vitality team for going the absolute extra mile to ensure I did not lose out. On Friday 23rd of March, my Fitbit device failed to automatically recognize my workout, I manually captured it only to discover to my horror that vitality do not accept manually entered workouts and due to that I did not make my weekly goal, I immediately contacted the team and sent them all the proof I had that I in fact did a workout, I am happy to say that my points were added today and I have not lost out on my weekly reward, thank you Discovery for your amazing service and putting a smile on my face.