Frustrating with Vitality points !

<p>Hi,</p> <p>I have switched from Discovery Medical Aid to Bankmed (1 March 2016), I was on Vitality with 87600 points. In November they adjust my points to 47000. I phoned Vitality, they told me I only joined Vitality from 1 May 2016. That is not true and they agree that my joining date = 1 March 2016 !!! I had to pay 2 months extra for Vitality which I did (29 Nov + 7 Dec) and today I was told that my points are still not correct. I have contacted Vitalty about this MORE THAN 6 TIMES !!!!</p> <p>I am so frustured.... Nobody is willing to sort this out ..... (Vitality Number ********** 272)</p>