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avisha S

1 reviews | Active since Sept 2010

15 Jun 2017, 13:52

FRUSTRATING - LACK OF FULFILLMENT OF BENEFIT!

<p>Discovery AppleWatch benefit - amazing. Fulfilment - **********! Two visits to the iStore with a hectic schedule and no time to spare and still no Apple watch! I have wasted appx 3 to 4 hours of precious time activating my benefit, going into store to fetch and due to Discovery's systems being down I still do not have my watch that I have paid for and done the admin on! Staff at iStores are bad mouthing Discovery and the total lack of forward thinking on this (lack of) fulfilment. ANY CLUE AS TO WHAT I DO?!</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply15 Jun 2017, 15:05
Official

Good Day Avisha,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team