1 reviews | Active since Jan 2014
Frustrated
<p>I am really dissapointed with Vitality and really wonder how they conduct their business or is it a matter of *********** staff members they have hired . i joined vitality in January and was told that the first debit order would be on the 1st of April and was suprised when my account was debited in March but never made a big deal about it.</p> <p> </p> <p>On the 20th of june , i was suprised when i received an sms that my gym debited me a full amount of which its supposed to be less cause i joined vitality little did i know that my membership with Viatlity was cancelled and when i phone them i was told that my membership had lapsed .</p> <p> </p> <p>My question is why was i not contacted regarding my monthly payments and now i am told i need to pay R995.00 for my membership to be reinstated . Why does everything have to be a Mission with Vitality.</p> <p> </p> <p>Thanks to lufuno for being so helpful yesterday and unfortunately no one phoned me like you said they would, once again i had to call and find out whats happening with my query.</p> <p> </p> <p>This is really an inconvenience and i am not impreseed. I regret cancelling my membership with multiply :-( </p> <p> </p>
Dear Jeanet
Thank you for your post.
We are busy investigating your query and we will contact you to resolve.
Regards,
Discovery Vitality
Dear Jeanet
Thank you for your post.
We are busy investigating your query and we will contact you to resolve.
Regards,
Discovery Vitality
