Free vitality 3months trial is a scheme!

Discovery vitality trial period is a ****! I was registered for two month “free” vitality trial membership starting from 14 June 2024. I was told to cancel at the middle of August. However, as I was avoiding any incorrect charging I cancelled earlier at than two month exactly on 31 July. Two days later I was charged the full visitor monthly membership. To my surprise. The bus was supposed to be a free trial as advices by the call centre agent on 14 June.

I need my refund. When call the call centre no one surprisingly seems to know whom I should speak to. They charged me during free trial.. it’s a scheme and I’m so disappointed in discovery. I will be cancelling my medical with them soon.