1 reviews | Active since Aug 2010
***** AND MISLEADING ADVERTISING
AS A GOLD VITALITY MEMBER FOR THE PAST 15 YRS AND PAYING IN THE EXCESS OF R25000PM TO VITALITY ,I MADE A BOOKING HOTEL BOOKING ONLINE AND VITALITY SCREEN SAID YOU WILL ONLY PAY R7905.60 IF YOU PAY WITH YOUR DISCOVERY CARD SO I DID ONLY TO CHECK MY CARD AND SAW THAT AN AMOUNT OF R10856.99 WERE DEDUCTED FROM MY CARD ,LUCKILY I MADE A SCREEN PRINT AS PROOF .I EVEN HAD A CALL FROM DISCOVERY TRYING TO EXPLAIN THAT I MUST JUST ACCEPT IT AS THEY MADE A MISTAKE AND I MUST PAY FOR IT ,TOTALLY UNACCEPTABLE AS A VERY LOYAL AND BIG CLIENT TO BE DE*****ED THIS WAY ,HOW MANY PEOPLE ARE NOT CHECKING THEIR CARD AND JUST BELIEVE THAT THE AMOUNT WOULD BE RIGHT .<br> IS THIS REALLY THE WAY OF MAKING THEIR MONEY ,VERY DISGUSTING.
Thank you for your post.
We are busy investigating this query and we will contact you to resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
Thank you for your post.
We are busy investigating this query and we will contact you to resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
