KA
Kevin A
1 reviews | Active since Dec 2015
16 Feb 2016, 19:34
Fitbit Rewards
I have emailed discovery on 2 occasions about an error that I have been receiving on the registration page that links my device to vitality.<br> <br> When I try and link it I get a 404 error.<br> <br> I then called the contact centre and was told that this is a known error and they could not provide me with a date that this will be resolved.<br> <br> The purpose of buying this device was to ensure I can earn the reward points on vitality and as I cannot link them I am not earning the rewards and missing the deadline weekly to upload my data to earn the points.<br> <br> This needs to be rectified as each week I cannot load the points it is effectively money I cannot claim.
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
17 Feb 2016, 14:38Hello powders,
Thank you for your comment and for bringing this matter to our attention.
We will get our device specialist to contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will get our device specialist to contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply17 Feb 2016, 14:38
Official
Hello powders,
Thank you for your comment and for bringing this matter to our attention.
We will get our device specialist to contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will get our device specialist to contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
