Fitbit and parkrun

I have tried for days now to link my Fitbit and understand there are problems, but how much longer do you anticipate this to continue? We try and submit to your demands by getting a Fitbit (or the like) and doing park runs - I registered through the Vitality website to parkruns but none are being registered?? I am unable to get to the gym at the moment hence I got the Fitbit and now cannot link that up either. This is sooooo frustrating and your call centre of course is not able to cope either as calls don't get answered.<br> <br> Any suggestion? <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &amp; Vitality Mall by Hellopeter.com)</em></div>