LH
Lynn H
1 reviews | Active since Jul 2011
11 Sept 2018, 11:03
FINALLY SOMONE LISTENS. THANK YOU ZIKHONA
I would like to say THANK YOU to Zikhona for HEARING and LISTENING to me and awarding me my 300 points for a workout I did on Saturday the 8th of September. It took countless calls and messages but eventually she listened. I was denied my points because I simply forgot to switch off my Polar watch after my 45 minute work out! Which cancelled out the actual heart rate for the actual work out. But Zikhona was very understanding and obliging and after seeing all my graphs and actual proof of the my physical activity at Planet Fitness, she realised Vitalities mistake and awarded my points.
So thank you Vitality and special thanks to Zikhona!! I am a happy Vitality member now.
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