KK
Kyle K

1 reviews | Active since Apr 2017

29 Apr 2017, 09:46

Faulty discovery rewards

<p>The process to redeem your discovery vitality rewards is slow and extremely faulty. I ended up paying for my 'reward' as the app didn't want to allow me to redeem it. This is a common occurrence and it is exceptionally frustrating. What makes it more annoying is you work for these rewards only for the system not allow you to redeem it. </p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply02 May 2017, 09:52
Official

Good Morning Kyle,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team