1 reviews | Active since Sept 2016

14 Dec 2016, 11:52

Fatal Vitality

<p>Friday 09 December, I did my Fitness Assessment and Nutrition assessment in Century City, which happened at InterCare, which I too was not informed about when I made the appointment throuigh the wellness booking line.</p> <p>I paid with card afterwards and was told afterwards that I'll be mailed a receipt to forward to you to claim it back from my savings. But to date, I've only received the fitness assessment receipt and those points have been allocated, however, my nutrition assessment receipt has not been received and my points not allocated, thus also not able to claim back the mobey I spent.<br />I understand that, it's really your issue, tho, they are your trusted providers and thus, truisted that everything will run smoothly, which hasn't been the case.<br />I want my points and I want my nmoney back</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply14 Dec 2016, 12:32
Official

Dear rey

We saw your comment and understand your frustration.

We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team