False termination of contract

I was contacted today by Virgin active stating that my account with them was cancelled due to not meeting the requirements to visit the gym 36x in a 12month period.According to their records i visited the gym 35x.Which I find rather disturbing cause I can't believe that I only visited the gym so little times.I know there where a few times I went to gym and their systems where offline and we r told to swipe when we had finished gym.But honestly who remembers to do that after a gym session.I know compared to last year I did not frequent the gym as often this year,but I def know i gymed more than 35x. So basically all those times I went at 5am have not been accounted for! If u look at my gym history i attend the gym atleast 4-6x a month but during the months July and August I could not gym as it was Ramadaan.I mean after attending the gym so much the previous years I drop for 1year and u cancel my contract.You don't drop someone from a team if they underperform,u investigate.I can understand if it's a every year thing.I go to gym to work out so getting points is NOT The 1st thing on my mind,esp if u go regularly But clearly now is.which is unfair and BS as it was NOT my fault!