AH
Armand H

1 reviews | Active since Oct 2015

15 Oct 2015, 10:44

False promises when trying to sell vitality

I were called on 3 October 2015 by a consultant from Discovery Vitality when the consultant convinced me to activate my vitality after I was told that there will be no activatn fee at planet fitness because I am already a member of discovery. I locked a query about this as I found out that I should pay the activation fee after false information was given to me. It is the 15th October already, and still no solution was given to me.<br> <br> On 13 October 2015 I was again promised a call from a consultant (Sheraaz van Amsterdam) on 14 October 2015 and that did not happen.<br> <br> Discovery vitality really give me the impression that they like to make flase commitments towards client just to get to to activate the Vitality.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply15 Oct 2015, 11:24
Official
Hello Armand Horst,

Thank you for your comment and for bringing this matter to our attention.

We will investigate this query and we will contact you to resolve.

Regards

Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality