False advertising & financial misconduct

Our Discovery reward account did not link to our myshool card.<br> The matter was raised and the discovery consultants assured us all was well, which it was not.<br> The matter persisted from May-Nov. During which time our purchases at ww totalled as follow:<br> MAY_ 2,695.92JUN_4,872.19JUL_3,722.86AUG_4,180.74SEP_ 3,186.97OCT_5,352.10<br> NOV_3,854.52Totall: R 27,865.30<br> The cashback was then to be backtracked and payed to us. We received only R1000 for this entire period.<br> On average we receive between R400-R550 back monthly on our Woolworths purchases alone. <br> The matter was addressed with numerous consultants with no success resulting in generic responses.<br> We purchased a Fitbit as it was advertised to have a cashback reward online and in store when we purchased it. When we tried claim it back they told us that the offer is no longer valid. It was advertised as available From 2015 and no T&amp