1 reviews | Active since May 2016
False advertising and poor service
The new Vitality system implemented on 2 April had everyone up in arms as it makes no sense. 1000's of complaints about this had been logged but Discovery turns a deaf ear and even deletes some of the complaints. Time for Mr Gore to stay listening to his clients -
Hi Louise
Vitality is a wellness brand and as a scientific-based wellness programme we strive to deliver on Discovery’s core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercise.
We have received several concerns in this regard and are taking all members concerns into consideration and in the event this matter is reviewed at a later stage we will advise members of any possible changes.
If you have any more queries, please visit our online Vitality support page: www.discovery.co.za > Vitality > Vitality Support for a range of troubleshooting options.
Regards
Vitality Servicing Team
Hi Louise
Vitality is a wellness brand and as a scientific-based wellness programme we strive to deliver on Discovery’s core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercise.
We have received several concerns in this regard and are taking all members concerns into consideration and in the event this matter is reviewed at a later stage we will advise members of any possible changes.
If you have any more queries, please visit our online Vitality support page: www.discovery.co.za > Vitality > Vitality Support for a range of troubleshooting options.
Regards
Vitality Servicing Team