AB
Adrian B
1 reviews | Active since Jan 2012
29 May 2018, 09:42
False advertising
A 35 percent discount on flights should not first get a 25 percent increase.
Emirates quoted R7871 and when I tried to book the base price was R9840.68 as per the booking website.
It seems that the real discount for Diamond members is about 10% and I guess Blue members would have to pay 10% more to use the Vitality “discount”
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Adrian B's updateReviewer Update
30 May 2018, 21:22So.... No response from Discovery, but magically the ticket prices on my profile now reflect what the airline shows.
This is after the vitality person on the phone basically said a lot of people have the same complaint, but there is nothing he could do. My only recourse is to escalate.
So thank you hellopeter.com for airing my public escalation.
AB
Adrian B's update30 May 2018, 21:22
Reviewer Update
So.... No response from Discovery, but magically the ticket prices on my profile now reflect what the airline shows.
This is after the vitality person on the phone basically said a lot of people have the same complaint, but there is nothing he could do. My only recourse is to escalate.
So thank you hellopeter.com for airing my public escalation.