FAILURE TO RESOLVE UNAUTHORISED DEBIT ORDER FROM 2019

THIS WILL NOW BE MADE PUBLIC ON SOCIAL MEDIA. OTHER PEOPLE SHOULD BE AWARE OF THE POOR SERVICE BOTH THESE COMPANIES PROVIDE. As my bank you should not hesitate to correct an unauthorised debit order that I disputed with you very very long ago. What makes your unwillingness to correct this issue even worse is the fact that I have supp**** you with proof that debit orders were cancelled and yet the funds still went off my bank.

So if it was disputed with FNB & cancelled with Discovery like it should be done...WHY ON EARTH CAN YOU NOT RESOLVE YOUR MESS?

BETWEEN FNB AND DISCOVERY HEALTH I WANT THIS HANDLED AND REFUNDED TO ME BY CLOSE OF BUSINESS 23/11/2021. IF BOTH DISCOVERY HEALTH AND FNB FAILS TO COMPLY WITH THIS 3 YEAR OLD DISPUTE THAT NEITHER BOTHERED TO RESOLVE I WILL UNFORTUNATELY HAVE TO TAKE LEGAL ACTION AGAINST BOTH DISCOVERY HEALTH AND FIRST NATIONAL BANK. I FOLLOWED ALL THE NECESSARY STEPS TO CANCEL MY POLICY AND DEBIT ORDER BUT DUE TO POOR WORK QUALITY AND ETHICS BOTH DISCOVERY HEALTH AND FNB FAILED TO DO WHAT WAS REQUIRED.

THE ACCOUNT FOR THE LEGAL COSTS WILL BE THE LIABILITY OF BOTH FNB AND DISCOVERY.