Error in their system charged me R6000

I don’t know where else to go from here. I’m absolutely shocked with how this has been handled and how a company as big as discovery can treat their loyal customers this way.

1. I activated the apple watch benefit about 18 months ago 2. I had been making goals as best I can. 3. July 1st they sent me a mail saying my Apple Watch had been cancelled and debited R6000 ( SIX THOUSAND RAND) from my account. 4. I have been on the phone with discovery countless hours and I’m always told “we’re escalating the issue” 5. It’s now gone on for over a two months and I have been charged interest on the R6000 6. I am now in a discovery store … and been put on HOLD with a discovery call centre.

I've been on their med aid for over 10 years without a single claim and this is how i get treated. I will advise anyone against signing up with this appalling company.

David and Goliath - except Goliath hold all the power on the other end of a phone call to a call centre. And David seems to be down R6k without any means of getting it back.