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Andrew D

1 reviews | Active since May 2016

18 Dec 2018, 13:51

Earned 4 diamonds, to have Vitality confiscate one with no warning,.

Feel completely cheated. With no warning they took away one of my diamonds which I had earned. For 3 months I have been watching the "0 expire this week", and it never changed. All of a sudden gone! They weren't interested in helping at the call centre. As a Discovery broker who actually sells their products, you would have thought they would at least listen to reason, but no, now I need to start tweeting , posting on LinkedIn and posting on Facebook to all of my followers (currently numbering around 5500 people), let alone the 2000 thousand clients I have, many of whom have Discovery products. I can really damage the brand, so please look at the case Vitality, use some common sense, and you will see how you have treated me unfairly. This is a matter of principle and I will continue to damage your brand until this is resolved.

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