WA
Welicia A

1 reviews | Active since Apr 2011

03 Feb 2015, 11:54

Double payment

Okay, I'm tired of fighting. Here is a summary of my payments. <br> On 1/11/14 an amount of R225 went off via Debit order<br> On 01/12/14 an amount of R225 went off via Debit order<br> On the 15th of December my salary was paid into my bank account for December and an amount of R249 shown on my pay slip for Lifestyle Premium and this payment is for January.<br> On 02/01/15 an amount of R225 went off via Debit order and was returned due to insufficient funds on 03/01/15<br> Keep in mind that an amount of R249 already went off my salary for January. <br> On 29/01/15 an amount of R249 reflecting on my pay slip for the month of February.<br> On 02/02/15 another payment went off via Debit order, and apparently it was for that returned debit order. WHICH WAS ALREADY DEDUCTED FROM MY SALARY!!!!!!<br> Discovery how on earth do u do your sums!!!!!! I didn't put money in that bank account because that January payment of R249 already went off my salary. And therefore the bank charged me R129 for that unpaid debit order. Please just pay that money back in my account as I don't have money growing on my back.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply06 Feb 2015, 11:37
Official
Hello helderbg,

Thank you for your post.

We have referred this matter to our Vitality specialists and someone will contact you shortly to help resolve it.

Regards
Sipho Mathe
Discovery Vitality