Double debit by Discovery Vitality

<p>Good day, I was double debited by Discovery Vitality. Since then it has been a mission to get a refund on half the premium I pay. The latest attempt was on 10 May 2017, I called the Discovery line for help, I held on for more than 20 minutes while I waited to get help and being sent from one department to the other, eventually I got in touch with the accounts department who ENSURED me that the money will be paid into my account by Friday 19 May 2017. On Friday the money wasn't in my account, nor was it paid during the weekend. Today it's a Monday and still no sign of my refund. I am disappointed by this lack of service and would like my refund as soon as possible, I honour my payment date as promised, how difficult is it for Discovery to do the same? Utterly disappointed. </p>