Don't. Just don't!

If it wasn't for the fact that my employer forces Discover Med aid on us, I would move to someone else and their benefits programmed. I am in the process of changing my car insurance as well.

I signed up for the device benefit for active and it went through and let me continue with everything. Despite reaching my goals, the premium is deducted every month. When reaching out to Vitality they told me it's only for Vitality active members not premium, for which I had no idea there was a difference because of course they won't bother explaining this to you. I then asked them why it would proceed to my account and continue to register and approve everything if I wasn't allowed to sign up. At first the people I spoke to for over 3 months were unwilling to help. I eventually got someone whose manager said it shouldn't have allowed me to continue - I thought this was a breakthrough but unfortunately, the issue "has been escalated" for a month now. I wonder how long it would take if it weren't escalated. Now I'm stuck nowhere with a contract I can't get rid of thanks a milli.